Eligibility criteria
Single property up to 45kWth heating capacity. Valid EPC (≤10 years old) with no outstanding recommendations for loft insulation, cavity wall insulation or floor insulation. Existing heating system being replaced (or extended). Property must not be a new build (some exceptions). Self-builders eligible.
Application process
MCS-certified installer applies for voucher on your behalf via Ofgem portal. Voucher issued within 3–5 working days. Installation must complete within 6 months. Voucher value (£7,500) is deducted from your invoice; installer claims from Ofgem. No upfront payment from homeowner of the grant portion.
When BUS is insufficient
Typical London ASHP install £12,000–£20,000. BUS covers £7,500 — homeowner pays £4,500–£12,500. Some boroughs run top-up schemes (Wandsworth, Sutton, Camden — check current year). London Power's domestic energy advice service can identify additional support.
