Termsofservice.

These Terms of Service ("Terms") govern your use of builderr.co.uk and any services we provide through it. By using our website or submitting a quote request you agree to these Terms.

Builderr Limited is a company registered in England and Wales (company number 00000000) with registered office at 1 Build Lane, London SW1A 1AA.

You may use our website for legitimate purposes only — browsing, requesting quotes, accessing information about our services. You agree not to: attempt to interfere with site availability or security; scrape or harvest content without permission; submit false information through enquiry forms; reverse engineer any aspect of our cost engine or other tools; use our content for commercial purposes without written permission.

We reserve the right to refuse service, terminate accounts and remove content at our discretion where these Terms have been breached.

The cost estimates produced by our online quote engine are indicative ranges based on similar past projects. They are not binding offers. A binding quote is provided only after site survey, design and full scope definition.

Quotes issued after our standard process are valid for 60 days from issue. Material price movements, planning changes or scope changes after that period may require requoting. Where you have signed a quote within the validity period and we have countersigned, the price is fixed for the project scope as defined.

Our quotes are fixed-scope. Variations outside the original scope are only undertaken with your written agreement on price and timeline impact, documented as a variation order before any work proceeds.

A contract is formed when both parties sign the formal contract document we issue alongside the quote. This document references the scope, drawings, programme, payment schedule and these Terms (which are incorporated by reference).

Until contract signature, no obligations are created beyond those flowing from these website Terms. Either party may withdraw before contract signature without liability.

Payment is in stages against signed-off milestones, as defined in your contract. Typical schedule: 5% on contract signature, 15% on site mobilisation, then progress payments at agreed structural, weatherproofing, first fix and second fix milestones, with 5% retention released on issue of building control Final Certificate.

Payment terms are 7 days from invoice issue unless otherwise agreed. Late payment may attract statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998. We reserve the right to suspend work on materially late payment.

All prices are exclusive of VAT unless explicitly stated as VAT-inclusive. VAT is applied at the prevailing rate at invoice date.

Every Builderr project carries a 12-month defects liability period starting on the date of building control Final Certificate. During this period we will return and rectify, at our cost, any defects in workmanship or materials supplied by us that are not attributable to fair wear and tear, misuse, or third-party intervention.

Reported defects are attended within 5 working days. Emergencies (water ingress, structural concern, electrical fault) are attended same-day. We schedule six-month and twelve-month walk-throughs proactively to identify latent issues before warranty expiry.

Major structural elements (foundations, structural steel, load-bearing walls, primary roof structure) are warranted for 10 years from practical completion. The warranty is backed by an insurance-backed scheme (NHBC or LABC) and is transferable to subsequent owners during the warranty period.

The structural warranty does not cover: damage caused by ground movement outside reasonable foreseeability (e.g. mining subsidence, war, earthquakes); damage caused by alterations made by you or subsequent owners; cosmetic defects unrelated to structure; fair wear and tear.

We maintain at all times: £10M Public Liability insurance; £10M Employer's Liability insurance; Contractors All Risks insurance covering works in progress; Professional Indemnity insurance for design work. Certificates are available on request.

We require you, as the property owner, to maintain existing buildings insurance during the works and ensure your insurer is notified of the planned alterations. Most insurers will continue cover with a notification; some require an extension.

Either party may terminate the contract for material breach by the other not remedied within 14 days of written notice.

If you cancel after contract signature but before site mobilisation, we will refund any payment made minus reasonable costs incurred (typically design and planning fees if those phases have started).

If you cancel during the build phase, you remain liable for work completed plus a fair contribution to design, mobilisation and management costs incurred, and any committed material costs not recoverable.

Our total liability under or in connection with the contract is limited to the contract sum, except for liability that cannot be limited by law (death or personal injury caused by negligence, fraud, statutory liability under the Consumer Rights Act 2015).

We are not liable for indirect, consequential or special losses including loss of profits, loss of business, loss of opportunity or loss of use of property beyond the period strictly necessary for completion of the works.

We retain copyright in all design drawings, specifications, cost models and other materials we produce. You receive a licence to use those materials for the purposes of the project and any subsequent works on the same property. You may not pass our materials to other contractors for the purposes of obtaining competing quotes.

Website content, the Builderr name, and our logos are protected by trademark and copyright law. Unauthorised commercial use is prohibited.

If a dispute arises we will attempt to resolve it through good-faith discussion within 28 days of notice. Failing that, the parties agree to mediate before either commences proceedings.

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

These Terms together with the signed contract document and any agreed variation orders constitute the entire agreement between us. They supersede any prior representations, marketing materials or website statements.

If any provision of these Terms is held unenforceable, the remainder continue in force. No waiver of breach constitutes waiver of subsequent breach. We may not assign the contract without your consent except to a successor in business.